Distributor: Kamikame Co., Ltd.
Manager: Mutsumi Uera
Location: 673-1 Kuoninmae-cho, Nakagyo-ku, Kyoto-shi, Kyoto 604-0993 
Phone number: 075-366-4134 
Email address: info@zerowaste.kyoto

<Necessary charges other than product price>

Shipping fee, COD fee, consumption tax

<Payment method and time of payment>

credit card, cash

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<Regarding returns/defective products/cancellations>

[defective product]

If the target product is in stock, we will exchange it for a non-defective product. If there is no stock of the target product, we will refund you after returning it.

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[Return deadline]

We will do so within 7 days from the date of arrival of the product.

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[Return shipping fee]

We will bear the cost of returns due to our defects such as defective products and incorrect delivery. In other cases, the customer is responsible for shipping charges. In addition, except in the case of defective products such as damage or incorrect delivery, we cannot respond to returns or exchanges at the customer's convenience.